SpaScenes

2 Year Limited Warranty


2-YEAR IMAGE FADING

SpaScenes murals are warranted for color fastness of the graphical image for TWO-YEARS from the original purchase date per the Limitations and Prorating section of this warranty.

 

1 YEAR MATERIALS AND WORKMANSHIP

SpaScenes murals are warranted for material defect and workmanship for ONE-YEAR from original purchase date per the Limitations and Prorating section of this warranty.

 

LIMITATIONS    AND PRORATING

This Limited Warranty is extended only to the original purchaser of a SpaScenes mural and is non-transferable.  Presentation of the original retail purchase/sales receipt or defective product is required for this warranty to be in effect.  Eagle Lake Graphics, Inc. (Manufacturer) authorizes no other agent and/or representative to change and/or augment this limited warranty in any way.  Either expressed or implied, no warranty other than the words contained within will be recognized by the Manufacturer. No agent, dealer, retailer, servicing company or other party has the authority to change, modify or extend the terms of this Limited Warranty.  The Manufacturer will not be responsible for any statements, claims or representations made in any form or fashion that go beyond or are inconsistent with this warranty. This limited Warranty takes the place of all other warranties, expressed or implied, in fact or at law, including implied warranties of merchantability. 

 

This Limited Product Warranty applies to a SpaScenes mural only during normal usage and care as outlined by the Manufacturer through the Installation Instructions and with the proper maintenance and balance of the spa water as directed by your spa manufacturer (OEM).  During the fist 12 months of warranty coverage, full product replacement will be made for workmanship, material and color fastness, thereafter (final 12 months) the warranty replacement is PRORATED on a 24 month basis from the date of original purchase as represented on the original retail receipt and credit will be applied toward replacement product only at a rate of 1/24th of the current retail price for each full calendar month remaining in the warranty term. Credit applies only to the product itself and DOES NOT cover the actual mounting of the product on the consumer spa cover. Within the prorated period of this warranty, some replacement costs including shipping will be incurred by the purchaser. Mounting of the replacement product is the sole responsibility of the purchaser. no mounting warranties are expressed or implied and mounting costs are not covered.

 

This Limited Warranty does not cover minor scratches, scuffs or abrasion due to normal wear and tear in the normal operation, application and use of the product. This Warranty does not cover the vinyl material stiffening as the material becoming stiffer and loosing flexibility is a normal condition of vinyl material being used in the spa environment. This Warranty does not cover any damage that may occur to the spa or hot tub shell or circulation systems due to the failure of the product. This Warranty does not cover commercial use, defined as any use of the product in a commercial application or place of business.

 

PERFORMANCE

All warranty service and claims covered by this Limited Warranty are to be directed to the Manufacturer. To notify the Manufacturer Directly, call: 621-470-2141 or email: CustomerService@SpaScenes.com to obtain an RMA # and Merchandise Return Form. Defective product is to be returned to the manufacturer along with Return Authorization Number  and Return Form.  Shipping expenses are NOT covered under this warranty. The original retail purchase receipt is also required for this warranty to be in effect.  Upon proof of purchase and confirmation of defective product and warranty coverage, corrective action will be taken subject to the terms and conditions contained in this Limited Warranty. The replacement product will carry the balance of the original product warranty as deemed by the original purchase receipt and will not be warranted beyond the expiration of the original warranty period unless by written extension of this warranty by the Manufacturer.

 

WARRANTY LIMITATIONS

This warranty is null and void if the Manufacturer and/or its dealers/retailers determines that the mural/product has been subjected to alteration, neglect, misuse, abuse, or that repairs have been attempted or freight damage has occurred or if failure has been caused by accident, acts of God, or other causer beyond the control of the Manufacturer.  Neglect, misuse or abuse include the operation or maintenance of the Spa/Hot Tub other than in accordance with the instructions contained in your Spa/Hot Tub owners manual, including but not limited to; the failure to maintain proper water chemistry and chemical balance and the use of abrasive or improper cleaners on the product; the failure to follow the care and handling in accordance with the mural product installation, cleaning and care instructions.

 

DISCLAIMERS

spascenes murals are not water toys and should not be removed from the spa cover at any time while the spa is being used or while anyone is in the spa.  spascenes murals are not inteded to be floated on top of the water, or used in any manor not expressed by the manufacturer. using spascenes murals in a way not expressed and/or described could result in serious injury, suffocation and/or drowning. children MUST be supervised at all times while using spas, hot tubs, pools or the like. refer to your spa manufacturers warnings for proper usage and supervision of spa use. The Manufacturer and/or its dealers/retailers can not be held liable or responsible, under any circumstances, for injury and/or death to any person that may arise out of the misuse, mishandeling, or abuse of a spascenes mural.

LEGAL RIGHTS

This Limited Warranty give you specific legal rights.  You may also have other rights that vary from state to state. Some states do not allow limitations on how long an implied warranty lasts, so all or part of this limited warranty may not apply to you.